How to undo school fees payments or invoices added erroneously
'To err is human' goes the age old adage. You may have added some wrong payments to your account which messed up the student balances. Of course, there is the option of deleting the wrong transactions one by one but this may be too laborious and time consuming when you have hundreds of transactions to delete.
Sematime keeps a 'History' of all the transactions you add to your account - be it payments or invoices. We provide an option to 'Undo Transactions' in batches making it super simple to remove erroneous receipts or invoices.
To get started, select 'Payments' from the 'Home' view menu and then open the 'History' tab as shown below. Identify the transaction you wish to undo and then click the row's 'Undo Transactions' button.
You will be prompted to enter the reasons for undoing the transactions. Enter it and click 'OK'.
Any invoices where the payments were added to will remain unpaid and outstanding student balances will revert to what they were before payments were added.
To undo invoices created erroneously, select 'Invoices' from the 'Home' view menu and then open the '**History'** tab as shown below. Identify the transaction you wish to undo and then click the row's 'Undo Transactions' button.
Sematime keeps a 'History' of all the transactions you add to your account - be it payments or invoices. We provide an option to 'Undo Transactions' in batches making it super simple to remove erroneous receipts or invoices.
To get started, select 'Payments' from the 'Home' view menu and then open the 'History' tab as shown below. Identify the transaction you wish to undo and then click the row's 'Undo Transactions' button.
You will be prompted to enter the reasons for undoing the transactions. Enter it and click 'OK'.
Any invoices where the payments were added to will remain unpaid and outstanding student balances will revert to what they were before payments were added.
To undo invoices created erroneously, select 'Invoices' from the 'Home' view menu and then open the '**History'** tab as shown below. Identify the transaction you wish to undo and then click the row's 'Undo Transactions' button.
Updated on: 10/04/2024
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