Articles on: Sematime Messaging

How to edit or delete parent contacts

When a parent has a new phone number it is important to capture it accordingly in your contacts database. To do that,
Start by searching for the student whose parent info you want to change by either using their name or admission number. You do this in the 'search box' on the top right corner of your 'Contacts' page. See the box highlighted below in red.

Since you may get many search results be sure to select the correct student by clicking on the 'check box' highlighted with the red arrow.

Finally, the contacts editor highlighted in the green box will show up allowing you to make the changes as desired. Click the 'Save Changes' button button once you are done.



In addition to changing the student ID, name or parents phone number you may also want perform more actions to individual contacts in a group through the 'Contacts Actions' menu bar as highlighted by the red arrow below.

Unblock Sms - this option sends instructions to parents on how to reactivate school messages in case they opted out from promotional messages earlier.

Change Group - allows you to transfer contacts from one group to another. For example, move some students from Form 1 East to Form 1 West.

Duplicate - allows you to copy a contacts into another group such that the the same contact exists in more than one group. For example, a student who is both in the drama club and school football team may have their contacts details replicated in both groups.

Delete Contacts - allows you to delete individual contacts from a group. For example, when a student transfers to another school. This action is cannot be undone.

Updated on: 04/04/2024

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