Articles on: Sematime Messaging

How to change password, set-up low balance reminders and change other settings for your account

The 'Settings' page is where you go to tweak and adjust your Sematime Messaging account tastes and preferences.



My profile - allows you to edit the profile photo, name, phone number, email address and bio of the user who is currently logged in. Use this section to change the phone number or the email address you use to login to your Sematime account.

Sms branding - allows you to change the 'sender name' shown on your messages to parents. Check out how to apply SMS branding to your Sematime account for more info.

School account - allows you to change the email address or phone number that Sematime uses to communicate with your school. For example, when we send receipts and invoices. You can also change other details such as: school logo, institution type, country etc.

User permissions - allows you to add, edit to remove other users you have delegated certain user privileges to. Check out how to add other users to your Sematime account and assign them rights

Change password - allows you to change your login password.

API integrations - allows you to integrate other school systems such as student attendance biometric scanners with your account to allow the sending of check-in and check-out SMS notifications to parents through Sematime.

Low balance reminder - lets you set the minimum balance threshold below which Sematime should send you a text message and email reminder to buy more SMS units. Check out how to buy SMS units for your Sematime account

If you are looking for help on how to change message settings, you may want to look this article that explains how to edit the message signature, add salutations or allow recipients to reply.

Updated on: 04/04/2024

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